Original Commentary
Can you tell she's trying to crush a pen from the visuals? probably not... I still can't fully envision someone crushing a pen. But, it works thanks to her dialog. -Isabel

Modern Commentary
I like the idea of Kimberly grabbing the Robertson Pen from her desk, trying to snap it out of frustration, and failing. That's rather a lot for two panels, though. I wish I had thought more about how long it would take to convey that action.

The script called for a customer service smile in panel 1, but there's no point to it. Nobody here is happy with this; why pretend? - Terrence